Webinars

Overview

Title: Keep Your Patients Coming Back

Duration: 90 minutes

Available On Demand

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Summary

It’s reported that 20% of loyal customers can produce 80% of the profits.* Since loyal patients have such a high lifetime value, what can you do to nurture these important relationships? Find out in our no-cost webinar by Peter Jackson and Andrea Gallimore, dental industry product marketing managers. These experts will share tips and tools you can start using right away to keep patients coming back. In this webinar, you’ll find out how to:

  • Build relationships at seven critical steps in the patient journey
  • Easily obtain and respond the right way to patient reviews, both good and bad
  • Educate patients throughout their journey to become their trusted advisor
  • Communicate in ways that are easier and faster for staff and more convenient for your patients
  • Easily create a professional website that makes your practice stand out from the competition
  • Make a lasting impression through online reputation management

This webinar is for dentists, marketing managers and office managers who want to learn how to attract and keep patients, with a spotlight on tools offered by Henry Schein One, such as Officite and Patient Engage communication software.

Speakers

Andrea Gallimore, Product Marketing Manager at Henry Schein One, has more than 19 years of experience in the dental industry. She has been responsible for patient communication and overall marketing efforts as the office manager of a multi-doctor practice, and she has also worked as a certified Dentrix practice management trainer.

Peter Jackson is the Senior Product Manager responsible for the Patient Demand Generation products in the Henry Schein One portfolio. He has worked in the dental software industry for more than 15 years and has a passion for helping practices run more efficiently while increasing production.